Have a question?
Send enquiry
Message sent Close

Refund Policy

Refund Policy

Effective Date: 01/01/2025

At SAAT GPT, we strive to provide high-quality educational services to help students achieve their academic goals. We understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the terms and conditions under which refunds are processed.

1. Eligibility for Refunds

Refunds may be granted under the following conditions:

  • Service Non-Delivery: If you are unable to access the purchased course or service due to technical issues caused by SAAT GPT.
  • Cancellation Within the Grace Period: If you cancel your subscription or course enrollment within 14 days of purchase.
  • Other Exceptional Circumstances: As determined on a case-by-case basis by SAAT GPT’s support team.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • If you have completed or accessed a significant portion of the course.
  • Failure to meet your academic or admission goals.
  • Cancellations made outside the eligible refund period.
  • Issues caused by user negligence, such as lost credentials or incompatible devices.

3. Refund Process

To request a refund, follow these steps:

  1. Submit a Request: Email us at contact@saatgpt.com with the subject line “Refund Request” and include your name, account details, and purchase information.
  2. Provide Details: Clearly explain the reason for the refund request and attach any supporting documentation (e.g., payment receipts).
  3. Review Period: Allow up to 7 business days for our team to review your request.
  4. Decision Notification: You will be notified via email of the outcome of your request.

4. Refund Method and Timeline

  • Approved refunds will be processed using the original payment method.
  • Refunds typically take 14 business days to appear in your account, depending on your payment provider.

5. Changes to the Refund Policy

SAAT GPT reserves the right to update this Refund Policy at any time. Changes will be effective immediately upon posting. We recommend reviewing this policy periodically to stay informed.

6. Contact Us

If you have any questions or concerns about this Refund Policy, contact us:

Email: [email protected]
Phone: +1 251 384 3798
Address: 30 N Gould St Ste R Sheridan, WY 82801, USA

Layer 1